Arriving for class?

Doors open 10 minutes before class and will be locked 5 minutes after the workout begins. To keep everyone safe and the workout flowing, late entry isn’t permitted. Late and no-show fees will be waived during this transition period.

Curious about joining?

Please email join@nikestudios.com. We’ll be in touch soon to answer your questions.

Have questions or concerns about your membership?

Please refer to the FAQ below or reach out to our team at membersupport@nikestudios.com.

Frequently asked questions

What is Nike Studios?

Nike Studios is a network of group fitness studios offering three unique workout experiences: Nike Training Studio, Nike Running Studio, and Nike Strength Studio.

What types of workouts are offered at each studio?

Nike Training Studio: Rotate through different stations while conquering a dynamic mix of exercises and equipment to boost your full-body functional strength and conditioning.

Nike Running Studio: Burn calories and build strength with an even balance between cardio intervals and total-body resistance training.

Nike Strength Studio: Build a strong, sculpted physique with rack-and-barbell-based weight lifting, reimagined for a small class setting.

What options do I have for buying classes?

Nike Studios offers the flexibility to work out on your terms. Our membership options range from multi-class packs to unlimited monthly workouts. Prices are dependent on location. But no matter where you are, the more you move with us, the more you’ll save.

What is your refund policy?

We have different refund policies for different types of purchases.

Classes and memberships: Because Nike Studios offers month-to-month membership options and no long term contracts, these are non-refundable. We also offer discounted intro offers to ensure that you like our services before committing to a larger package.

Services: We do not offer refunds for our services, except as required by law.

Merchandise: Unused merchandise can be returned for a full refund within 7 days of purchase. Please note that we require a receipt for all returns. Merchandise purchased at a Nike Studios location must be returned to a Nike Studios location and cannot be returned to a Nike retail store.

Can I freeze/pause or cancel my membership?

You can freeze your membership for up to 90 days. Frozen memberships will incur a $15 monthly fee. If you need to freeze for longer than 90 days, we recommend canceling and rejoining.

Nike Studios memberships are month-to-month, meaning you can cancel at any time for any reason without penalty. Although we’d hate to see you go for any reason, we understand that life happens, and we look forward to welcoming you back when you choose to resume your journey with us. Members must provide cancellation notice at least 5 days before the next invoice date to avoid being charged.

How do I book a class?

You can book classes through the Nike Studios app, available on iOS and Android, or directly on your local studio’s page at nikestudios.com.

How far in advance can I book classes?

Class booking is available up to 7 days in advance via the Nike Studios app.

What is your class cancellation policy?

We understand that life happens. You can cancel a class up to 4 hours in advance in the Nike Studios app at no charge. Failure to cancel within this window will result in a $15 late-cancel fee for All-Access, Unlimited, and Founding Members and $20 for all others.

How do I cancel or change a class booking?

To make changes to an existing booking, log in to the Nike Studios app. Tap Reservations, select your booking, and tap Modify or Cancel Booking.

STUDIO SUPPORT

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